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For years, people have been using instant messaging to keep in touch with their family and friends. But this technology has now extended its many benefits to the business world. With most businesses tapping into foreign markets, the technology is being used to keep colleagues connected. The technology is handy for dual conversations. For instance, you can receive a message from a colleague while you are on a call, without having to disconnect the call. With countless instant messaging services out there, it can be difficult to choose one that suits your business needs. Listed below are top 6 instant messaging services that we think are best for your business.
Previously known as MSN Messenger, Windows Live Messenger is Microsoft's answer to instant messaging. While largely the same as its predecessor, Windows Live Messenger is unique for allowing you.
1. Spark
Spark is an open source instant messaging system for small and large organizations. The platform features telephony integration, built-in support for public conversations as well as strong security. Moreover, if offer an excellent end-user experience with such features as group chat room bookmarks, tabbed conversations and in-line spell checking. Spark allows employees to access it through their company IDs and passwords just like they would with their email, so it offers more security and privacy. Unlike other instant messaging services out there, Spark runs smoothly, without conflicting with other programs installed on the computer.
2. ezTalks Cloud Meeting
If you are looking for the best instant messaging platform for your business, turn to ezTalks Cloud Meeting. The platform allows you to handle public and individual chats in an instant and also conduct video conferences with your staff regardless of the distance. It offers HD quality video streaming and the audio is very clear. Apart from HD, however, there are many other resolutions that you can choose depending on your internet speed. The platform also gives you the ability to record your video conferences. In addition, it provides cloud based solutions to give businesses control over their workforce remotely.
3. Google Hangouts
Google Hangout is one of the most popular instant messaging services. For those that don't know, Hangout is an extension of Google+ and requires a Gmail account to access it. The best thing about this service is that it requires almost no installation and works smoothly with computers, Androids, and Apple devices. With Hangout, you can see when your colleagues are online and whether they have seen or read your messages. What makes Google Hangout a popular choice among organizations is the fact that it allows user to continue with their conversation even when they are offline.
4. Jabber
Jabber offers same functions of Google Talk. But one particular area where it differs from GTalk is that it is an open-source application, meaning any user or organization can customize it based on what they desire. It can also be controlled from the company's IT department. This simply means that a company won't have to depend on a third-party for technical support. Jabber works on devices like Windows computers, Mac computers, iPhones, iPads, Android phones and tablets. It allows you to find colleagues, see if they are available, chat and collaborate through your preferred method.
5. Pidgin
Pidgin has been around for some time, but that does not mean it is not an awesome instant messaging service. While most popular instant messaging services focus on the new wave of applications, Pidgin handles virtually every other instant messaging service you can ever think of. With Pidgin, your conversations can either be combined into a single chat window or multiple windows. The choice is yours! Some instant messaging programs conflict with programs, but Pidgin integrates well with your system. It can seamlessly run in your system, alert you whenever you receive a new message, and can easily be accessed from a taskbar.
6. Yahoo! Messenger
Yahoo! Messenger was designed for peer-to-peer communication. But today, it has stretched its benefits to the business environment. Yahoo gives you options far beyond the basics of IM. You can set Yahoo Messenger to notify you of incoming new messages. You can protect your privacy using stealth settings, personalize using avatar, audibles and IMVironments or add webcam features that you wish. Also, it incorporates text messaging via smartphones and allows users to share files and picture up to 2GB. Yahoo Messenger also boasts countless tools to make instant messaging easy and fun.
There you have it! Best instant messaging services for your business. When comparing instant messaging software, be sure to go for one that has all the features you need for your business and support the devices you are using.
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Instant messaging have experienced a surge in the telecommunication world in the recent past with different firms coming up with software's that can help carter to the persistent growing need for faster communication. The Instant messaging service allows for quick problem solving where users can share information and send large files in real time. The platform should be extremely user-friendly and provide an array of functions to satisfy the demands of its users. The most common platforms are for pleasure to communicate with friends or family, but with an upgrade to some of the product providers, you can have access to a business account that would help you operate your business. Let us have a look at five of the best free instant messaging services in the market and what each entails.
1. ezTalks
This is by far the best VoIP application, offering both the instant messaging service and video conferencing is a rare treat in this industry. That coupled with other specialized and unique features that ezTalks possesses make it a service every user should have on their device.
HD video and Audio – to ensure that users clearly see and hear each other.
Jabber offers same functions of Google Talk. But one particular area where it differs from GTalk is that it is an open-source application, meaning any user or organization can customize it based on what they desire. It can also be controlled from the company's IT department. This simply means that a company won't have to depend on a third-party for technical support. Jabber works on devices like Windows computers, Mac computers, iPhones, iPads, Android phones and tablets. It allows you to find colleagues, see if they are available, chat and collaborate through your preferred method.
5. Pidgin
Pidgin has been around for some time, but that does not mean it is not an awesome instant messaging service. While most popular instant messaging services focus on the new wave of applications, Pidgin handles virtually every other instant messaging service you can ever think of. With Pidgin, your conversations can either be combined into a single chat window or multiple windows. The choice is yours! Some instant messaging programs conflict with programs, but Pidgin integrates well with your system. It can seamlessly run in your system, alert you whenever you receive a new message, and can easily be accessed from a taskbar.
6. Yahoo! Messenger
Yahoo! Messenger was designed for peer-to-peer communication. But today, it has stretched its benefits to the business environment. Yahoo gives you options far beyond the basics of IM. You can set Yahoo Messenger to notify you of incoming new messages. You can protect your privacy using stealth settings, personalize using avatar, audibles and IMVironments or add webcam features that you wish. Also, it incorporates text messaging via smartphones and allows users to share files and picture up to 2GB. Yahoo Messenger also boasts countless tools to make instant messaging easy and fun.
There you have it! Best instant messaging services for your business. When comparing instant messaging software, be sure to go for one that has all the features you need for your business and support the devices you are using.
Check Out Related Articles
Instant messaging have experienced a surge in the telecommunication world in the recent past with different firms coming up with software's that can help carter to the persistent growing need for faster communication. The Instant messaging service allows for quick problem solving where users can share information and send large files in real time. The platform should be extremely user-friendly and provide an array of functions to satisfy the demands of its users. The most common platforms are for pleasure to communicate with friends or family, but with an upgrade to some of the product providers, you can have access to a business account that would help you operate your business. Let us have a look at five of the best free instant messaging services in the market and what each entails.
1. ezTalks
This is by far the best VoIP application, offering both the instant messaging service and video conferencing is a rare treat in this industry. That coupled with other specialized and unique features that ezTalks possesses make it a service every user should have on their device.
HD video and Audio – to ensure that users clearly see and hear each other.
An interactive whiteboard – when you feel the need to illustrate a diagram, map or just write you can share all this on the whiteboard.
Recording and playback – This feature is helpful when you need to review or revisit information.
Group Scheduling – ezTalks systems allow for arranged and shared scheduling in real time over a group network.
As if all this is not enough ezTalks has more control features that include muting option, use of permit control to regulate who speaks, lock meeting option and lastly booting unwanted members. ezTalks is supported by all the operating systems; Android, iMac, windows, etc.
2. Imo
Imo.im is a relatively new player in the instant messenger scene but has started making waves in the industry. Unlike the other players for instance imo allows a user to open either a business or a personal account. Registration is easy and allowed for all ages above 13 years, of course, the 13-year-old has to register after parental approval. I can say the most outstanding feature in this application is that you can star friends on your friend list that you talk to the most, re order and rename friends list, upload pictures of your friends to your imo interface and search through your list.
The platform supports video and voice chats, has a simple to use interface and some great keyboard shortcuts. Even though imo is relatively basic compared to the standards of other popular instant messaging services it tries to stay ahead of the game by offering the best free high quality video and voice calls. They use these together with free group chats and a simple, light and smooth interface to keep clients interested. All in all, it is a decent and useful instant messaging service tool.
3. Yahoo Messenger
First launched in 1998 as a desktop app meant for casual chatting between peers, it was one of the pioneers of instant messaging service. In those days quirky screen names and available status was the norm, but now things have changed with a simple friend and group conversations. This diversity to improve from what it was then and now was due to Yahoo's adaptability to the business environment, enabling the company to cut out a niche among the instant messaging service providers. Some of the features that made it adaptable include its video and voice call option, it's easy to customize interface and the advanced privacy settings option. Yahoo messenger is not just about texting as you can also send photos and large files in real time to 2GB.
It is well designed and works particularly well for photo sharing and group conversations. Contrary to what its competitors offer Yahoo lets you download images in both a compressed format and also in its original size such detail is what makes it stand out. The company owns the biggest GIF database, Tumblr, therefore, it has a GIF shortcut on its message interface where you can search for preferred GIF's while chatting.
Best Instant Messenger Services
4. Google Hangouts
Free Instant Messenger Services Llc
The introduction of the Google Hangouts was an attempt by the company Google to make it easy for users to send instant messages to their family and friends. The service requires a user to open a Google account that gives you access to this and other services such as Gmail, YouTube, Google+, etc. Google hangouts is quite simple to use, you need to sign up with a google account. Once you have access to your account, visit the panel list to the left of the display window where you will see a list of contacts that have been synchronized with the account enabling you to send messages to these individuals. The message screen contains options for additional features such as the video camera, the phone icon that allows for voice calls, and the group icon which allows for group conversations. Recently Google Hangouts introduced a pull-down menu where there are conversations you would prefer to keep private, to enable blocking individuals and a one that initiates video charts.
5. WhatsApp Messenger
WhatsApp is the most popular of all instant messaging services worldwide; this is mostly attributed to its ease of use and the fact that it works on almost all smartphone models. The service has an installation line of about 6.4MB. Therefore, it consumes little broadband, and if there is no Wi-Fi connectivity, then a cheap data plan would be in the offing with this application. Integration of the contact list after installation ensures you can instantly begin sharing files and messages. WhatsApp offers free voice and video calls together with message and file sharing services. Message encryption from end to end cements it as one of the most secure communication channels, at least in theory.
Conclusion
For the instant messaging service to become famous so that it can attract a larger user base then it has to have a network effect whereby if people around you start using a particular application you automatically get compelled to start to join in that wave. This popularity only comes about when the application's features have to satisfy the clienteles demands and the above instant messaging services do just that.